HMRC Enquiry, Investigation & Settlement Support
Receiving a letter or call from HMRC can be concerning, particularly where a compliance check, tax enquiry, information request, potential underpayment or penalty is involved.
Our accountants support individuals and businesses with HMRC enquiries and tax investigations by reviewing the correspondence, checking the underlying accounting and tax records, preparing responses and communicating with HMRC where we are authorised to act.
The appropriate response depends on the scope of the enquiry and the facts of the case. Our role is to help establish the correct tax position and manage the accounting and tax aspects of the HMRC process.
Speak to Our HMRC Enquiry Support Team
If HMRC has contacted you, it is important to understand what HMRC is asking for and any deadline that applies. Complete the form below and one of our accountants can review the correspondence, discuss the circumstances and explain how we may be able to support you.
How We Support HMRC Enquiries & Investigations
We support individuals and businesses across the UK with the accounting and tax aspects of HMRC enquiries, investigations and compliance checks.
Our support can include:
- reviewing HMRC correspondence and identifying the scope of the enquiry.
- reviewing relevant accounts, tax returns and supporting records.
- preparing responses and supporting documentation.
- communicating with HMRC where we are formally authorised to act.
- helping respond to information requests.
- reviewing HMRC calculations and proposed adjustments.
- making representations about penalties where the facts and rules support them.
- supporting discussions about settlement or payment arrangements where appropriate.
The outcome of an HMRC enquiry depends on the facts. A compliance check may identify additional tax, confirm that the original position was correct or, in some cases, identify tax that has been overpaid.
HMRC Settlements & Dispute Support
If an HMRC enquiry identifies additional tax, interest or potential penalties, we can help review the figures and the basis on which HMRC has reached its position.
Depending on the circumstances, our support may include:
- reviewing proposed tax adjustments
- preparing relevant calculations and supporting evidence
- making representations about penalties
- supporting disclosures where appropriate
- discussing settlement figures with HMRC
- helping with payment-arrangement discussions where relevant
- supporting the accounting and tax aspects of an HMRC dispute
Where a matter requires legal representation or advice outside our accounting and tax scope, the appropriate legal professional may also be required.
Why Choose Accounting People for HMRC Enquiry Support?
An HMRC enquiry can involve Self Assessment, Corporation Tax, VAT, PAYE, employment taxes or other areas of a person’s or business’s tax affairs. The scope can range from a relatively focused request for information to a wider review of records and tax calculations.
Our accountants can review the underlying accounting records, prepare relevant calculations and documentation, and communicate with HMRC where we are authorised to act. We focus on establishing the facts, responding clearly and helping clients understand each stage of the process.
Our HMRC Enquiry & Settlement Support Includes:
HMRC enquiry notices and information requests
VAT and PAYE enquiry support
HMRC settlement and payment-arrangement discussions
Ongoing HMRC correspondence and representation where authorised
- Experience supporting HMRC enquiries and compliance checks
- Our team includes ACCA-qualified accountants
- Clear explanations of HMRC correspondence and next steps
- Support with accounting records, calculations and responses
- Communication with HMRC where we are authorised to act
- UK-wide support, with in-person meetings available at our Stanmore office
Kind regards
Katherine
My account manager, Asim, has been exceptionally helpful — he explains everything clearly, responds quickly, and makes the whole process smooth and stress-free. I genuinely feel valued as a client.
I strongly recommend Accounting People, and especially Asim. Keep up the great work!
The team are always on hand whenever I need advice, quick to respond, and genuinely supportive. Nothing ever feels like too much trouble, and it’s clear they take pride in looking after their clients properly.
As someone juggling multiple businesses, having accountants I can fully trust has made a huge difference. I highly recommend Accounting People Ltd to anyone looking for a reliable, knowledgeable, and friendly firm to handle their accounts.
Ian Luke and his team run an extremely professional outfit. When I first transitioned to a limited company, they guided me through the entire setup process and explained everything clearly, making what could have been a complicated journey feel straightforward and well-supported.
I have been assigned a dedicated Account Manager, Umair Iqbal, who has been nothing short of outstanding. He’s always available when I call, and if he’s tied up, he gets back to me the same day without fail. He explains everything patiently and clearly, is proactive in keeping me compliant, and genuinely takes the stress out of my company’s tax obligations. I’ve even entrusted them with my personal tax returns, and the service there has been just as seamless.
Accounting People handle all my VAT returns, corporation tax, and the full range of services you’d expect for managing a company’s tax liability — professionally, efficiently, and with real attention to detail.
After six years with them, I can confidently say they’re a firm you can trust. Highly recommended to any contractor or small business owner looking for dependable, responsive, top-quality accounting support.
HN Pack & Storage ltd
London.
The team is always responsive, professional, and supportive. Ian is always quick to answer my emails with any queries that I have and explain things clearly.
The team at Accounting People Ltd make the tax return process straightforward, saving me both time and effort each year. Their advice has been really helpful in ensuring everything is organised efficiently and tax obligations are handled correctly.
Accounting People Ltd genuinely care about their clients and deliver a smooth, efficient service.
Hi Sohaib & Ian,
My relationship and the service delivery from Accounting People can best be described as highly professional, supportive on all matters relating to my business, timely and courteous - always - and prepared to ‘go the extra mile’.
At a personal level it is a pleasure to be supported by your company representatives.
Many thanks for ongoing support. Best wishes,
Gerald Maguire,
Moderator Consulting Ltd.
Communication is always prompt and friendly, and I truly feel confident knowing my finances are in safe hands. I would highly recommend Aalyan Muhammad and Rashid Iqbal to anyone looking for a reliable and trustworthy accountant.
The team at AP are always friendly, helpful and reply quickly, nothing is ever too much and honestly couldn't recommend enough.
Look forward to continued business.
Accounting People Ltd has been our supporting accounting company for well over 15 years. They have been very professional in their service delivery, built an excellent relationship with us, submitted our annual accounts returns and statements on time, always at a competitive cost with no hidden additions. And they answered all relevant queries relating to our business and charitable activities all those years without any fines and misunderstandings.
I recommend them to any individuals and companies, and be rest assured that all your accounting burdens will be dealt professionally.
The end of year tax call is no stress at all for me because I know the team look after everything for me.
They then submit their finished accounts onto an easy to use online portal for me to check over and sign and, done!
I would highly recommend them as a small business owner.
What I appreciate most is their clear and responsive communication. Whether it's explaining complex matters in simple terms or keeping me updated on key deadlines and changes, they are always professional, approachable, and reliable.
I highly recommend Accounting People to anyone looking for a knowledgeable and communicative accounting firm that truly adds value.
What I really value is the personal touch — they don’t just “do the numbers,” they take time to understand my goals and go the extra mile. As I start a new venture, a quick chat turned into the partner offering their full support, even stepping in to handle due diligence without hesitation.
It’s rare to find accountants who combine expertise with such genuine care. I honestly couldn’t ask for more
Their advice has helped me save time, reduce tax burdens, and stay financially organised—something that’s been invaluable in my busy professional life. One moment that really stood out was when they guided me through a complex financial situation with clarity and confidence, resulting in a great decision for my particular circumstance.
From day one, their team has been incredibly responsive, supportive, and easy to work with. They take the stress out of accounting and make everything run smoothly and efficiently. Thanks to their ongoing support and strategic insights, I’ve seen real growth and stability in my personal tax liabilities and business. I always feel like I have a trusted partner in my corner.
If you're looking for an accounting team that’s not only professional but also genuinely cares about your success, I highly recommend Accounting People. They’ve made a real difference for me.
Their team is always responsive, professional, and proactive — whether it’s helping with documentation, answering tax queries, or reminding me of upcoming deadlines. The entire process is efficient and well-organized, which has made managing our finances much easier.
They’ve not only saved us time and stress, but also helped reduce our tax burden through smart, tailored advice. A great example was their guidance on handling rental income more effectively, which resulted in meaningful tax savings.
Thanks to their expertise, I’ve been able to stay focused on my work while feeling confident that our finances are in good hands. I would highly recommend Accounting People to anyone looking for a knowledgeable and trustworthy accounting partner.
From day one, they’ve provided exceptional support in managing my UK taxes with ease, while also helping me seamlessly reconcile my Spanish and English tax obligations. They’ve also made obtaining my UK certificates of tax residency a total breeze — something that used to feel overwhelming!
The team has been incredibly responsive, efficient, and knowledgeable. Their approach to accounting is not just easy — it’s stress-free. I always feel like I’m in safe hands.



My account manager, Sohaib, has been outstanding. He is professional, attentive, and always quick to provide clear and practical advice.
One of the biggest differences I’ve noticed is how Accounting People’s guidance has made financial decisions smoother and given me peace of mind, knowing that my accounts are in capable hands.
I would strongly recommend Accounting People to anyone looking for a reliable and knowledgeable accounting partner.



What really stands out is how proactive they are, they take the time to offer genuinely helpful advice tailored to my situation.
The team are experts and always responsive and supportive. Any time I’ve had a question (and there have been a few!), they’ve come back quickly with clear, helpful answers. That level of service and attention has made a huge difference, and I have far more confidence in how my finances are managed.
If you're looking for someone to take the stress out of self-assessment and give you solid, proactive advice along the way, I’d wholeheartedly recommend them.


Need Help Responding to HMRC?
If HMRC has contacted you, check what information has been requested and the deadline for responding. We can review the correspondence and help you understand the accounting and tax issues involved.
Frequently Asked Questions
An HMRC compliance check, sometimes called a tax enquiry, is a review of a person’s or business’s tax position. HMRC may check a tax return, accounts, tax calculations, PAYE records or other information to establish whether the correct amount of tax has been paid and the correct allowances or reliefs have been claimed.
HMRC has the right to check whether tax returns are accurate and complete. Its published guidance gives examples of issues that may prompt a compliance check, including figures that appear incorrect, a large VAT repayment claim compared with turnover, or a low amount of declared tax compared with turnover. The reason and scope of a particular check depend on the circumstances.
Some HMRC enquiries can be concluded through assessments, amendments or settlement arrangements, depending on the circumstances. Where additional tax, interest or penalties are proposed, we can review the calculations, provide relevant information and make representations where appropriate. The final outcome is determined by the facts and the applicable tax rules.
Accountants and other appropriately experienced professionals can support taxpayers with HMRC enquiries. Accounting People provides this support through its accountants, including reviewing records and calculations, preparing responses and communicating with HMRC where we are authorised to act. Legal representation may be required for matters outside our accounting and tax scope.
Yes, where the appropriate HMRC authorisation is in place. An authorised accountant can communicate with HMRC and support the client with responses, records and tax calculations. The taxpayer remains responsible for providing accurate information and for their own tax affairs.
The authorisation process depends on the tax or HMRC service involved. In some cases an accountant can send an online authorisation request for you to approve, while other services may use a different online process or an HMRC authorisation form. Your accountant can tell you which method applies to the tax matter concerned.
